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TraxSystem is made by EROW, a company based in Bieruń, Poland. Write to us or call: we reply within one working day, even when the answer is “we don’t do that”.

On this page (4)
  1. What to include in your first message
  2. Book a demo of the system
  3. Where to find answers to the most common questions
  4. Invoicing and correspondence details

Book a demo or ask a question

A few sentences are enough. We reply within one working day, by email or by phone.

We use the data from this form only to reply and to arrange the demo. More in the privacy policy.

biuro@traxsystem.pl · +48 883 432 522

EROW, ul. Okrężna 31C, 43-150 Bieruń, Poland · Tax ID (NIP) 6461016723

What to include in your first message

Each of these details saves one round of emails, and even some of them are enough:

  • how many gates there are and which way they lead, because a one-way gate and a two-way gate are two different conversations about automation,
  • what traffic the site handles: deliveries, people, both, rail,
  • what is already installed at the site: cameras, barriers, readers, a weighbridge, controllers; if you are asking about hardware compatibility, give the makes and models, because for controllers and weighbridge indicators only they settle the question,
  • what causes the most trouble: queues, not knowing who is on site, inductions, patrol records.

The last point decides where we start the conversation and what we show in the demo.

Book a demo of the system

In the demo we walk through the whole process on a configuration set up for your site: booking, driver check-in, induction, entry, weighing, exit and report. You don’t need to install anything at your site or buy any hardware for it.

The demo takes one to two hours, remotely or on site. Ideally it involves the person the problem affects, the person who will use the system and someone from IT.

What the demo looks like

Where to find answers to the most common questions

The pricing configurator works out the amount for a specific configuration, including the items outside the licence. Questions about hardware are answered by the list of supported devices. The IT department will find answers on the architecture page, and the data protection officer on the data security page. We have collected more than a hundred questions and answers on the frequently asked questions page.

Invoicing and correspondence details

NameEROW
Addressul. Okrężna 31C, 43-150 Bieruń, Poland
Tax ID (NIP)6461016723
Emailbiuro@traxsystem.pl
Phone+48 883 432 522

How we process the details you give us when you get in touch is described in the privacy policy.