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Why a demo on your own site’s configuration
A system for a site is hard to test before you decide to buy it. A presentation on the vendor’s data shows that the system works for the vendor, and a reference visit shows a site that is not yours. You are left with trust and a feature list, and with a decision like that it is easy to pick a brand you know instead of the solution that fits.
A demo set up for your site lets you check the fit. You can see what the gate operator will see, what the driver will see at the kiosk and what happens when something goes wrong.
How the demo runs: from booking to report
The order of the demo depends on the site, but it usually starts with a carrier who books a slot in the portal and sees only the free times. The driver checks in at the kiosk, choosing their language; where required, they complete the induction and sign it on the screen. An access rule checks the booking and lets the vehicle through, or shows the operator why it doesn’t. Weighing links the weighbridge ticket to the entry. The warehouse confirms unloading, the driver leaves, and at the end we generate a report for the period shown.
We also go through unusual situations separately, because they show best how the system behaves: a vehicle without a booking, a driver whose induction has expired, a person with a site ban, an exceeded dwell time and a random inspection that happens to fall on that very driver.
The demo environment stays for the analysis and for training
The configuration put together for the demo is the starting point for the pre-implementation analysis, and the demo environment is then kept for training your staff. An operator can practise in it a situation that happens at the real gate once a quarter, without waiting for it to happen.
What the demo cannot replace
The demo does not replace the pre-implementation analysis. It shows how the software behaves, but at that point we don’t know the site yet: the camera angles, the condition of the readers, the signal coverage in the hall or how much space there is by the gate.
Plate reading, the behaviour of the weighbridge indicator and barrier control are checked on the real devices during acceptance at the site, so the demo does not replace hardware tests either. The devices the system works with are listed under supported hardware.
The demo does not measure performance. Behaviour at peak traffic depends on the hardware and the network at the site, and we don’t quote performance thresholds because we haven’t measured them.
How to book a demo
We run the demo remotely or at your site, depending on how many people are to take part, and it usually takes one to two hours. Ideally it involves people from three sides: the person who has the problem, the person who will use the system and someone from IT. Technical questions will come up anyway, and it is better to answer them on the spot than by email a week later.
A few details help before the meeting: how many gates there are and which way they lead, what traffic they handle, what is already installed at the site and which area causes the most trouble. A short email describing them is enough.
biuro@traxsystem.pl · +48 883 432 522
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Frequently asked questions about the demo
Is there a charge for the demo?
No, the demo is free of charge.
Can we get trial access to the system?
The scope and form of a trial are agreed individually. A meaningful trial requires the site to be configured, which is already implementation work, so a demo answers most questions faster.
Can we come with our own scenario?
Yes, and that is the best option. Describe the case that causes the most trouble today, and we will go through it in the demo.
Do you also show the things that don’t work?
Yes, we show the limits of the scope, because it is better for them to come out before the purchase. Every page of this website says what the system does not do, and in the demo we say the same.
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How implementation worksFull list of featuresCase studiesPricing
Further reading: Choosing a dock scheduling system: questions for the vendor · How long it takes to implement vehicle entry control